800,000 Time Warner Phone Customers Lose Service

By Gilbert Falso :: 10:17 PM

Over 800,000 customers of Time Warner’s home phone service lost their dial tones intermittently last night, due to a technical issue at the cable company.

The company issued the following release last night about the situation:

There’s a technical issue preventing a limited number of our home phone customers from placing or receiving calls on an intermittent basis. Our engineers are working on the problem to restore service as quickly as possible. Emergency calls are still getting through.

By this morning, nearly all customers had their service fully restored, and all lines were functioning fully this afternoon.

As the second largest cable provider in the United States, Time Warner provides home telephone service to about 5 million customers.